Virgin Trains passengers’ overall satisfaction with their journey is at 90 per cent while the survey found passenger satisfaction across all rail services in the UK has fallen to a 10-year low to 79 per cent, the lowest level since 2008.

Network Rail will be undertaking some essential planned maintenance work over the Easter weekend which will have a significant impact on Virgin Train services.

Customers who require travel assistance on Virgin Trains are set to benefit from a new feature on the Virgin Trains skill for Alexa, which allows them to request it using basic voice commands.

Attendees will be able to share their views on the West Coast Main Line, innovation in the railways and how we create further positive change for the communities we serve. Joining instructions enclosed. 

Virgin Trains has become the first travel company outside of Northern Ireland to introduce a ground-breaking initiative for people with communication barriers.

Having already consigned Friday afternoon peak restrictions at London Euston to history, Virgin Trains are to give customers travelling on its London to Birmingham route a kick start to the week by introducing a new £10 fixed price on Mondays.

Virgin Trains has become the first train operating company to be named an accredited Social Mobility Employer, as part of a nation-wide drive to improve social mobility in the UK.

At the Cheshire Kept Best Stations Awards, Stockport station won the ‘Association of Community Rail Partnerships Community Award’ for the Community Station Open Day that commemorated 175 years of the station, the centenary of the end of the First World War, and 50 years since the end of steam.

New CRP to be launched.