In this issue
Business news
National Rail Passenger Survey finds Virgin Trains customer satisfaction to be higher than country average
Update on Easter Engineering
​Virgin Trains customers can now book travel assistance with Amazon Alexa
Virgin Trains to hold West Coast Stakeholder Conference in Birmingham on 25 April
Virgin Trains introduces JAM card for customers with communications barriers
Virgin Trains offers tickets for a tenner on London to Birmingham route
Virgin Trains awarded Social Mobility Employer status
CRP Corner
New Accreditation Scheme for Community Rail Partnerships launched
Crewe to Manchester CRP
Heart of England CRP
Virgin Trains to hold West Coast Stakeholder Conference in Birmingham on 25 April

Virgin Trains will hold an interactive day of discussion on the West Coast Main Line at the Malmaison Birmingham on Thursday 25th April 2019.

 

Two decades since Virgin Trains took over the West Coast Main Line and 10 years since the introduction of our ground-breaking high-frequency services, Virgin Trains continues to be at the forefront of change in UK rail.

 

Attendees will be able to share their views on the West Coast Main Line, innovation in the railways and how we create further positive change for the communities we serve.

 

A wide range of partners – from regional transport bodies and community rail partnerships, to digital giants and social enterprises like anti-homelessness initiative Change Please – will be on hand to present about the vast activity going on along the West Coast Main Line.

 

With the Williams Rail Review underway, we will also be discussing the future of our railways. We want to hear your ideas about how we can develop a rail industry that works in the best interests of passengers.

 

To register your attendance please contact: luke.cheadle@grayling.com

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