In this issue
Business news
National Rail Passenger Survey finds Virgin Trains customer satisfaction to be higher than country average
Update on Easter Engineering
​Virgin Trains customers can now book travel assistance with Amazon Alexa
Virgin Trains to hold West Coast Stakeholder Conference in Birmingham on 25 April
Virgin Trains introduces JAM card for customers with communications barriers
Virgin Trains offers tickets for a tenner on London to Birmingham route
Virgin Trains awarded Social Mobility Employer status
CRP Corner
New Accreditation Scheme for Community Rail Partnerships launched
Crewe to Manchester CRP
Heart of England CRP
Crewe to Manchester CRP

At the Cheshire Kept Best Stations Awards, Stockport station won the ‘Association of Community Rail Partnerships Community Award’ for the Community Station Open Day that commemorated 175 years of the station, the centenary of the end of the First World War, and 50 years since the end of steam.

 

Over 2,500 people visited the station for the Open Day to see the only surviving Stockport tramcar, vintage Stockport corporation buses, modern diesel locomotives, and railway themed exhibitions.

 

Crewe station was also highly commended for the ‘World War I Centenary Award’ at the Cheshire Best Kept Stations Awards 2019 for an event which commemorated 100 years since the Naval train, Jellicoe Express, served the station during WWI. The event, which was organised by the Crewe to Manchester CRP, North Staffordshire CRP and Virgin Trains involved the unveiling of a commemorative plaque on Platform 12 and a small display of photographs of Crewe station during the First World War.

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