With the second year of the franchise well underway, we’re making even more improvements for passengers across the east coast.

We scored 91% in the latest National Rail Passenger Survey, leading the way in long-distance franchise operators.

We’re introducing an additional 15 services between Leeds and London on Saturdays.

We’ve completed a £40 million investment in our entire fleet of trains.

We’ve recently opened a new retail zone at Leeds station, which has new ticket machines installed using new software that make them more user-friendly for our passengers.

We’ve extended our six-month booking horizon to include weekends as well as weekdays for the entire line.

We recently hosted our latest stakeholder roundtable in London with councils along the East Coast route.

We recently opened our first customer lounge at Grantham station, providing passengers with a place to relax in the station.

To celebrate 40 years of the High Speed Train, we organised a charity rail tour to support the Railway Children charity.

We’ve become the new sponsor of Doncaster Rovers’ training kit, which is worn by the players on match day.

We’re offering more than 25 new products from our on-board Foodbar, giving customers more choice when travelling with us.