In this issue
Welcome to the Red Letter
A message from David
Leading the way in passenger satisfaction for long-distance operators
Introducing more weekend services to Leeds
Completing our fleet refurbishment programme
New retail zone at Leeds and new ticket machines across the route
Extending our six-month booking horizon
Our latest stakeholder roundtable
New customer lounge at Grantham
Charity rail tour raises over £50,000 for Railway Children
Kicking off our partnership with Doncaster Rovers
New on-board retail offering
Charity rail tour raises over £50,000 for Railway Children
 

To celebrate 40 years of the High Speed Train, we organised a charity rail tour to support the Railway Children charity.

More than 500 people joined us on the one-off train from King’s Cross to Edinburgh, giving passengers the chance to visit our Bounds Green and Craigentinny depots. The journey took in different routes across the East Coast Main Line, giving people the opportunity to enjoy routes rarely used by passenger services. The train raised over £50,000 for the Railway Children, a charity which works to support children living on the streets in India, Africa, and the UK.

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