In this issue
Welcome to the Red Letter
A message from David
Leading the way in passenger satisfaction for long-distance operators
Introducing more weekend services to Leeds
Completing our fleet refurbishment programme
New retail zone at Leeds and new ticket machines across the route
Extending our six-month booking horizon
Our latest stakeholder roundtable
New customer lounge at Grantham
Charity rail tour raises over £50,000 for Railway Children
Kicking off our partnership with Doncaster Rovers
New on-board retail offering
Our latest stakeholder roundtable
 

We recently hosted our latest stakeholder roundtable in London with councils along the East Coast route.

The roundtable covered the recent improvements we’ve made to our services and the planned timetable changes we are making, as well as the importance of securing funding for the infrastructure on the East Coast Main Line during Network Rail’s Control Period 6.

Local authorities highlighted the importance of investment along the route to drive continued economic growth across the communities we serve. We will be holding our next stakeholder summit in October, for all our stakeholders up and down the route. 

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