In this issue
Welcome to the Red Letter
A message from David
Leading the way in passenger satisfaction for long-distance operators
Introducing more weekend services to Leeds
Completing our fleet refurbishment programme
New retail zone at Leeds and new ticket machines across the route
Extending our six-month booking horizon
Our latest stakeholder roundtable
New customer lounge at Grantham
Charity rail tour raises over £50,000 for Railway Children
Kicking off our partnership with Doncaster Rovers
New on-board retail offering
New on-board retail offering
 

We’re offering more than 25 new products from our on-board Foodbar, giving customers more choice when travelling with us.

The new product selection offers an increased choice, including organic, gluten-free and vegan options. Love Corn, from a Virgin Start Up business, will also be sold on-board, as will Virgin Wines. Customers can also choose from our James Martin products, including sausage rolls, porridge and pastries. We’ve made these changes following feedback from passengers.

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