Four weeks to 9 November 2013 
  Trains run 97.4%  Punctuality 85.1% 
  Cause of delay:  Virgin Trains 12.1%  Network Rail 55.7%  Other operators 32.2% 
  Four weeks to 12 October 2013 
  Trains run 99.0%  Punctuality 92.2% 
  Cause of delay:  Virgin Trains 15.2%  Network Rail 64.8%  Other operators 20.0% 
  Four weeks to 14 September 2013
  Trains run: 97.0% Punctuality: 88.4%
  Cause of delay: Virgin Trains 15.8% Network Rail 66.7% Other operators 17.5% |