In this issue
Welcome to the Red Letter
A message from David
13,000 new seats in our timetable
Helping passengers during the Christmas rush
Increasing car parking and cycling spaces across the route
Our Christmas train arrives at King’s Cross
Supporting the call for investment on the East Coast
Our latest Innovation projects
Launching Platform 0 at Doncaster
Locomotive named to celebrate Newcastle’s Mayoralty
Marking one year of our Sunderland service
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Contact us

Annabel Gaba
Head of Public Affairs
annabel.gaba@virgintrains.co.uk 

Sean Eames
Public Affairs Manager
sean.eames@virgintrainseastcoast.com

Sophie Mew
Public Affairs Officer
sophie.mew@virgintrains.co.uk 


For all press enquiries please contact us at press.desk@virgintrains.co.uk

This stakeholder update is sent on a quarterly basis. If you have any further questions or would like to request a briefing meeting then we would be happy to accommodate your request. 


Welcome to the Red Letter
 
A message from David

It’s been an exciting time here at Virgin Trains on the east coast as we move into the second year of the franchise.

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13,000 new seats in our timetable

We’ve given our timetable the biggest shake-up in five years, adding thousands of seats in December. 

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Helping passengers during the Christmas rush

We’ve become the first train company to improve our information screens at stations to help customers find a seat on their train.

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Increasing car parking and cycling spaces across the route

We’ve recently completed a project to create over 900 new car parking and 500 cycling spaces along our route.

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Our Christmas train arrives at King’s Cross

A life-size replica of our Azuma train was unveiled at King’s Cross to spread Christmas cheer, with over 1,000 presents given away by Virgin Trains.

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Supporting the call for investment on the East Coast

We recently attended the East Coast Main Line Authorities’ (ECMA) reception at Westminster, meeting with MPs and local councils to discuss investment on the East Coast.

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Our latest Innovation projects

We’ve been working on several projects this year that are all new to the rail industry in the UK, as part of our Innovation Fund.

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Launching Platform 0 at Doncaster

Transport Minister Andrew Jones MP recently opened Platform 0 at Doncaster station, which will increase the capacity of the station.

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Locomotive named to celebrate Newcastle’s Mayoralty

A Virgin Trains locomotive has been named the “Lord Mayor of Newcastle” to celebrate the 800th anniversary of the city’s Mayoralty and Freemen.

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Marking one year of our Sunderland service

This month we presented a name plate to Sunderland City Council to mark the one year anniversary of services from Sunderland to the capital.

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