We’ve been working on several projects this year that are all new to the rail industry in the UK, as part of our Innovation Fund.

We’ve delivered several new initiatives this year, including wireless chargers in all of our first class lounges so passengers can easily power up their devices. In October we launched our Explorer App at King’s Cross, which helps customers navigate their way around the station. The app provides sign translation for our international passengers and real time travel data. We’ll be rolling this out to all stations along our route and it’s free for iOS and Android users to download.

We’re planning to launch even more projects to benefit our passengers, so look out for announcements in the New Year.