This stakeholder update is sent on a quarterly basis. If you have any further questions or would like to request a briefing meeting then we would be happy to accommodate your request.
Virgin Trains’ car parks have remained at a heavily discounted rate for a number of years. During this time, we have seen a growing demand for parking spaces, including from non-rail users.
In September Virgin Trains was invited to appear in front of the House of Commons Work and Pensions Select Committee to discuss our policies on hiring ex-offenders.
We’re delighted that Suzanne Nicholls, one of our Customer Service Advisors based at Preston station, won the Station Staff of the Year award at the Rail Staff Awards.