We have become the first UK train operator to provide body-worn cameras to cover all our frontline people, resulting in assaults on staff falling by more than half.

Following a pilot scheme, we rolled out 275 cameras across the entire network. Assaults on our staff have reduced month by month in 2018, from 20 in March to 6 in September.

Results from a survey revealed that more than 80% of our staff felt safer at work while wearing bodycams and nearly 90% would recommend them to colleagues.

We have also given the British Transport Police (BTP) direct access to footage from the cameras, if needed, thanks to our state-of-the-art cloud-based system that allows them to view the footage when the cameras are docked – speeding up investigations and possible prosecutions. This has already led to one conviction so far, following an incident in April this year on a train in Wolverhampton.

Work is now underway between rail companies and the BTP to develop a joint rollout of the technology across the country.