Four weeks to 17 August 2013 
  Trains run 98.4%  Punctuality 86.2% 
  Cause of delay:  Virgin Trains 21.6%  Network Rail 62.7%  Other operators 15.7% 
  Four weeks to 20 July 2013 
  Trains run 97.8%  Punctuality 84.6% 
  Cause of delay:  Virgin Trains 16.5%  Network Rail 67.4%  Other operators 16.1% |