In this issue
Leading the way in passenger satisfaction
Escape for less with our Summer Seat Sale
Setting standards for punctuality transparency
On-board entertainment beamed to your device
Future of the West Coast franchise
Improvements along our route for our customers
Virgin Trains sponsors Pride of Coventry and Warwickshire Awards
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Contact us

Annabel Gaba
Head of Public Affairs
annabel.gaba@virgintrains.co.uk 

Chris Hagyard
Franchise and Public Affairs Manager
chris.hagyard@virgintrains.co.uk 

Sean Eames
Public Affairs Manager
sean.eames@virgintrainseastcoast.com

Damien Henderson
Scottish Affairs Manager 
Damien.henderson@virgintrains.co.uk 

Sophie Mew
Public Affairs Officer
sophie.mew@virgintrains.co.uk 


For all press enquiries please contact us at press.desk@virgintrains.co.uk

This stakeholder update is sent on a quarterly basis. If you have any further questions or would like to request a briefing meeting then we would be happy to accommodate your request. 


 
Leading the way in passenger satisfaction
Virgin Trains has scored its joint highest score in Transport Focus' bi-annual National Rail Passenger Survey.
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Escape for less with our Summer Seat Sale
We're offering 700,000 seats for sale across both First and Standard Class.
+ Read more
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Setting standards for punctuality transparency
We recently became the UK's first train operator to publish clear, comprehensive and up-to-date data on how punctual our services are.
+ Read more
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On-board entertainment beamed to your device
Customers can now stream around 200 hours of complimentary films, TV shows, magazines and games straight to their devices with our revolutionary new BEAM app.
+ Read more
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Future of the West Coast franchise
Have your say in what you want to see in the next West Coast franchise
+ Read more
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Improvements along our route for our customers
We're offering customers a host of improvements along our route, including investment at our stations and a new menu for our North Wales passengers.
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Virgin Trains sponsors Pride of Coventry and Warwickshire Awards
To mark our continued sponsorship of the Pride of Coventry and Warwickshire Awards a number of last year’s winners were whisked down to London in style for a very special day out.
+ Read more
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