We’re continuing to improve the passenger experience along the West Coast, including improving our stations as part of a £20m investment programme. The latest station to benefit from this is Preston, which will see new ticket machines, a retail offering and customer information screens as part of the £1.5m investment to transform access to the station. We’ve now completed our programme to install free Wi-Fi at all of our managed stations.

Signature chef Bryn Williams also recently surprised customers along our North Wales route, boarding one of our trains to serve passengers and hear their thoughts on his latest menu he has exclusively created for our First Class passengers travelling along the route on weekdays. The menu will be available until September 2016.