In this issue
Welcome to the Red Letter
A festive message from General Managers Gaynor Stewart and Michael Stewart
Business news
Virgin Trains scraps Friday afternoon peak restrictions
Investment in bodycams by Virgin Trains sees staff assaults drop by more than half
Businesses set to benefit from Virgin Trains and Eurostar collaboration
Virgin Trains launches ‘It's A Wonderful Line’ Campaign
All aboard! Virgin Trains holds ‘Rookies Academy’ at stations during half term
Virgin Trains wins ‘Training Team of The Year’ and ‘Rail Safety Team of The Year’ at Rail Staff Awards
Virgin Trains gets prisoners job-ready with innovative training programme
Virgin Trains launches exclusive Runcorn car parking tariffs
Inspirational quotes on station platforms prove a hit with passengers
Virgin Trains supports Lancashire Day
CRP Corner
Conwy Valley CRP update
Crewe – Manchester and South East Manchester CRP Update
Virgin Trains celebrates 170th birthday of Alsager Station – the Jinty Project
Moving Pictures Fun Palace on the North Staffs Line
Donna Louise art work at Crewe and Tutbury and Hatton Stations
Duke Street Walking Group take the train
Virgin Trains scraps Friday afternoon peak restrictions

We have permanently removed Friday afternoon peak restrictions from London Euston, enabling thousands of people to start the weekend earlier, for less. We scrapped restrictions on 2nd November 2018, following a 13-week trial that has also helped dramatically reduce congestion on our key evening services.

 

During the trial, the popular 19:00 London Euston to Manchester service saw the average maximum number of passengers fall by 61%. Normally this would be the first service available for passengers with off-peak tickets.

 

Similar benefits were seen on our West Midlands route where the average maximum number of passengers on the 19:03 London Euston to Birmingham New Street fell by 75%.

 

Our move to scrap Friday afternoon peak restrictions has also led to a reduction in congestion by spreading passenger demand more evenly throughout the day.

 

 

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