In this issue
Welcome to the Red Letter
A message from David
Virgin launches 42 new Edinburgh-London services
Green light for Azuma timetable
More improvements for our passengers
On-board entertainment beamed to your device
Serving our communities along the route
A message from David
 

Welcome to our new look Virgin Trains stakeholder e-zine. The last few months have yet again been packed with exciting business developments and customer service improvements. Our new Edinburgh services were launched in May, giving customers an extra 42 services a week to choose from. This service expansion is just one part of a wider ambition to improve our timetable in the coming years, and I am delighted with the recent ORR decision on track access which granted us the paths to run our new timetable in full. This month has also seen the launch of BEAM, an industry leading on board entertainment coming to our fleet shortly, the roll out of the fantastic new James Martin menu, and the introduction of free Wi-Fi for all our Standard Class passengers who book through our website. As I said – it’s been a busy and exciting few months, and I look forward to hearing your feedback on these new initiatives! 

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