It’s been another busy year here at Virgin Trains on the west coast, with plenty of new initiatives in the past year.

We were the first train company to introduce m-Tickets across all our routes, with customers able to buy these on our app and online to send to their mobile. In the summer we launched BEAM, our complimentary on-board streaming service with over 200 hours of content available. We’ve also seen Wi-Fi installed at all our managed stations, carried out a range of station improvement works along the route and extended our booking horizon to six months. All these initiatives have been to improve our services for our passengers. Next year we’ll be celebrating 20 years of running the West Coast Main Line, and we’re committed to continuing our record of pioneering initiatives to improve our services. On behalf of everyone at Virgin Trains, I'd like to wish you a Merry Christmas and a Happy New Year.