In October Virgin Trains became the first operator to offer automatic delay repay (ADR) to passengers. The system calculates the money due to a customer in the event of a delay and automatically pays the compensation directly onto the card they used for purchase. The compensation is calculated under the existing Delay Repay scheme.

A new Virgin Trains service connecting Stirling and Falkirk to London has been launched by Scotland’s Transport Minister.

Scotland’s First Minister, Nicola Sturgeon, has unveiled Virgin’s new ‘Flying Scotsman’ train, celebrating one of the most famous names in railway history.

Virgin Trains sevices on the West Coast Main Line are expected to get back up to speed this weekend after further repairs to sections damaged by flooding in Cumbria two weeks ago.