It has been a busy year here at Virgin Trains on the East Coast, as we continue to invest £140m in improving the customer experience.

We’ve launched TrainMapper, a new app to allow passengers to check real-time travel information, delay lengths and to find alternative routes to avoid getting stuck in disruption.

Azuma made its first test run from Edinburgh to Inverness recently as part of our plans to transform cross-border rail travel.

We’ve introduced a new Saturday timetable, seeing the biggest boost to services in more than 25 years.

We’ve expanded the number of advance purchase on the day fares available, making it easier for customers to save when taking a last minute trip.

We supported the launch of next year’s Tour de Yorkshire by taking World Champion cyclist Mark Cavendish MBE to Yorkshire in the cab of one our trains.