In this issue
Welcome to the Red Letter
A message from Phil
Celebrating 20 years of Virgin Trains
Punctuality reaches highest ever levels
Leading the way in customer satisfaction
Two wins for Virgin Trains at the Business Travel Awards
Supporting the Marmalade Awards in Penrith
Two wins for Virgin Trains at the Business Travel Awards
 

We recently picked up two wins at this year’s Business Travel Awards.

The Business Travel Awards recognise the best service providers in business travel. Virgin Trains was voted Best Rail Operator, and we were awarded Best Travel Technology Product for BEAM, our on-board entertainment app.

Judges praised BEAM for bringing on-board train entertainment to in-flight levels, and Virgin Trains as an operator for providing an excellent end-to-end experience.

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