In this issue
Welcome to the Red Letter
Virgin sets customer satisfaction benchmark
Your journeys
Virgin sees record punctuality on west coast
Our trains
East Coast fleet overhaul complete
Celebrating 20 years on west coast
MSPs respond to Virgin Trains' APD concerns
Rail industry gives evidence on BTP/Police Scotland merger
Rail industry gives evidence on BTP/Police Scotland merger
 
Rail industry representatives have given evidence to a Scottish Parliament committee on plans to merge British Transport Police with Police Scotland.
The parliament's Justice Committee heard from Andrew Cooper, Managing Director, CrossCountry; Neil Curtis, Head of Compliance, Direct Rail Services Limited; David Lister, Safety, Sustainability and Assurance Director, ScotRail Alliance; Graham Meiklejohn, Regional Development Manager, TransPennine Express; and Darren Horley, Commercial and Operations Strategy Manager, Virgin Trains.
The panel raised a number of questions covering operational, contractual and financial issues. A video of the proceedings can be accessed here:
http://www.scottishparliament.tv/Archive/Index/9c4b6f6b-9864-4ca3-86e4-7c3da7724e7b?Area=&categoryId=14ea7629-492d-4dbb-ba15-2cf51895c791&parentCategoryClicked=False&pageNumber=0&orderByField=PlayCount&queryOrder=ASC.


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