In this issue
Welcome!
Virgin milestones on cross-border rail
Investment in Virgin Trains East Coast
Virgin bids for East Coast track access
Pendolino Coach G Conversion
Wi-Fi on West Coast
First IEP train arrives in Britain
OnBoard catering improvements
Employing people with convictions
People news
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Damien Henderson, Scottish Affairs Manager


Damien.henderson@virgintrains.co.uk 



For all press enquiries on issues relating to Virgin Trains please contact us at press.desk@virgintrains.co.uk; or its media.centre@virgintrainseastcoast.com for anything relating to Virgin Trains East Coast.


This stakeholder update is sent on a quarterly basis. If you have any further questions or would like to request a briefing meeting then we would be happy to accommodate your request. 


Virgin milestones on cross-border rail

The two biggest cross-border rail operators serving Scotland have celebrated important milestones this month.

Virgin Trains East Coast last week reached its landmark 100th day of operating long distance intercity services on the East Coast Main Line.

Meanwhile, on the West Coast Main Line, Virgin Trains is a year into the Direct Award contract that has allowed for continued investment in the franchise.

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Investment in Virgin Trains East Coast

Plans to make improvements for customers using Virgin Trains East Coast are already well underway.

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Virgin bids for East Coast track access
Virgin Trains East Coast has applied for a new nine-year track access contract to help us achieve major improvements to our timetable from 2019.
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Pendolino Coach G Conversion
The project to convert a First Class carriage to a Standard Class carriage on the 21 9-coach Pendolinos we operate is fully under way...
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Wi-Fi on West Coast
All of our 56 Pendolinos and 20 Voyagers operating the West Coast Main Line are now fitted with enhanced Wi-Fi.
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First IEP train arrives in Britain
The first Hitachi-manufactured Intercity Express Train (IEP) has arrived in Britain, three years ahead of entering service on the East Coast Main Line.
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OnBoard catering improvements
Both East and West Coast franchises are making improvements to their catering offers. Bean-to-cup coffee is being rolled out on all Virgin Trains East Coast services while, on West Coast, Virgin Trains have carried out a refresh of the product range onboard The Shop and are shortly investing in new onboard catering equipment.
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Employing people with convictions
Virgin Trains has outlined how it actively engages with people with convictions as part of its recruitment strategy, at a conference organised by the Scottish Government and Scottish Business in the Community.
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People news
Graham Leech, has now taken on the new position of Group Commercial Director, while Andy Sparkes moves from VTEC to head VT bid team.
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