We are proud to be awarded ‘Rail Safety Team Of The Year’, alongside the Milton Keynes Escalation Team, Network Rail, Samaritans, British Transport Police, Thames Valley Police and West Midlands Trains, at this year’s RailStaff Awards ceremony.
Between July and November 2017, there was a series of suspected suicides on the rail network in the Milton Keynes Council area. In response to the incidents, the group was formed and we worked together to pursue a range of different workstreams covering information sharing, community engagement, increasing the chances of human intervention and promoting help-seeking.
We are also thrilled to be awarded ‘Training Team of The Year’ for our work to create a new training team to support the rollout of a system for ticket offices. Our new team had to train nearly 400 people across 21 stations, delivering first-class training on the biggest system and business change that our retail teams have seen for over 10 years.
Our Safety Director, Peter Bowes, was also award 2nd Runner-up in the category of ‘Lifetime Achievement Award’.
The RailStaff Awards ceremony took place on 29 November at The NEC in Birmingham to show appreciation for the people who deliver the railway – from drivers to cleaners, and engineers to station staff.
