New feature gives customers seat selection choice

Avanti West Coast has introduced a new feature on its app giving customers the choice to select their ideal seat for their journey when booking tickets. 


‘Seat Picker’ – a new feature available on the train operator’s app – allows customers booking journeys for the intercity operator’s services to choose where they want to sit onboard. It follows the roll out of Seat Picker on Avanti West Coast’s website and mobile website.


The upgrade is designed to help customers tailor reservations to the needs of their journey and secure their ideal seat – improving on the previous experience where preferences, such as a window seat or plug socket, could be selected but were not guaranteed. The improvements also make it possible to view how many seats have already been booked on a selected train on a digital layout of the carriage.


You can find the full press release here.